Pocket PC eBooks Watch - eBook and beyond  
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DRM5 Nightmare
This Could Happen to You too!
The other night I downloaded a new book from Amazon. When I opened the reader, I got the message: "You are not authorized to open this book on this reader" or something to that effect. When I tried to open other books in my library, I got the same message, followed by a notice that the reader was not activated! The next thing I did was to click on the link in the reader for activation. I signed in with my passport account, clicked on the activation button and was told that the software had downloaded and installed. However, when I opened the Reader, I discovered that it still was not activated! I went back and read every FAQ I could find and all the support documentation..........trying everything, but to no avail.I originally downloaded the reader in April and read books on it through October. Now, all of a sudden, it has lost its activation and worst yet, I am not able to reactivate it!
Fortunately, I have more than one computer and was able to download a new reader, have it install correctly and activate on a computer I have running Windows ME. I eventually got the new book downloaded again and installed in my properly activated Reader and ultimately transfered all my other e-books. A lot of hassle to go through to read a book!
However,I would like to use the reader on the computer it was originally installed on. I have not reformatted, installed a new harddrive or re-partioned. I run Windows 98SE on a Pentium III 500. I am not behind a firewall, nor on a server. I have a local computer and use a dialup connection, through our local phone company and Internet Provider. This is the same dialup account I used when I first installed the reader on this computer and that I used to install it successfully on the other computer. I use Internet Explorer 5.50.4807.2300IS, Cipher Strength: 128 bit Update versions: SP2; Q306121,Q312461. Microsoft Reader Version: 2.0. I have SSL 3.0 checked under Internet Options/ Advanced/Security.
I have even tried uninstalling and reinstalling the thing, but it still will not carryout the "full activation" routine as it did when I installed it on my other computer. When I installed it on the Windows ME computer, at the end of the installation, there was a checkmark for "Complete Activation". Upon clicking on "Finish", the activation software was downloaded and installed and the activation completed. None of this occurred when I tried to reinstall on the original computer. It seems to believe that the activation is complete.
I have made a number of changes to hardware and added and removed some software in the past couple of months on the Windows 98 machine. I
also recently did a dump of all IE offline content,including cleaning out my "cookie jar" of cookies for sites that I have not visited in over two year. I suspect somewhere during one of these procedures something got deleted or a registry key is still in place that is confusing it. Any suggestions you have on how to correct this, short of Fdisking this machine will be appreciated.
If possible, please send any responses to sandy@mnic.net
thanks to Sandy Oppegard for the email!

posted by Jerry permanent link